Privacy policy

 

Lunaspec Privacy Policy

1. Information We Collect

We collect personal information such as your name, email, phone number, shipping address, to ensure accurate delivery times and service coverage for your order.

---

2. How We Use Your Information

We use your information to:

      1. Process and deliver your orders

      2. Communicate updates or support inquiries

      3. Improve our customer experience

      4. Comply with regional laws and business requirements

---

3. Data Security

Your personal information is securely stored and accessed only by authorized personnel.
We do not sell or share your data with any third parties, except when required to complete your order (e.g., courier or logistics partners).

---

4. No Cookies Policy

Lunaspec does not use cookies or tracking technologies to collect personal information.
We value privacy and transparency — your browsing activity is not monitored or stored beyond what’s necessary to process your order.

---

5. Compliance with UAE & GCC Regulations

Lunaspec operates in full compliance with United Arab Emirates and Gulf Cooperation Council (GCC) data protection and consumer privacy regulations.
Your information is processed in accordance with these regional laws to ensure your rights and data are protected.

---

6. Contact Us

For privacy-related questions, data access requests, or support, please contact us at:
📧 lunaspecae@gmail.com
🌐 www.lunaspec.com

---

7. Updates to This Policy

Lunaspec may update this Privacy Policy periodically to reflect changes in our practices or legal obligations.
The latest version will always be available on our website.